Start with the exact product
Request the care and operating instructions for your chosen fabric and mechanism. Cleaning methods vary by material; do not assume that all fabrics can be washed or treated with household cleaners.
Warranty scope
The original Alfa catalog states three years for standard product lines and one year for line B, covering manufacturing defects rather than normal wear. Confirm which classification and written warranty apply to your particular order, destination, mechanism, and fabric before purchase. This summary does not remove mandatory legal rights.
Children and window cords
Accessible window-covering cords can pose a strangulation hazard. The U.S. Consumer Product Safety Commission recommends cordless window coverings where young children are present. Ask about suitable cordless options and keep furniture and cribs away from window cords. CPSC: Go Cordless ↗
Requesting support
Email info@persianasalfa.com with your order reference, product, and a description of the issue. We can advise on the information needed to assess a warranty or service request.